Are You Ready to
Hear With Me?
Medicare rebates available for comprehensive hearing assessments referred by GPs or other medical practitioners.
Medicare rebates available for comprehensive hearing assessments referred by GPs or other medical practitioners.
$170 | 45 minutes ($150 for existing hearing aid clients)
$125 | 30 minutes ($100 for existing hearing aid clients)
Note: Excludes any replacement parts if devices are outside of warranty.
Most hearing aid manufacturer warranties in Australia are 36-months for hearing aids, and 12-months for accessories such as chargers and hearing aid receivers.
Occasionally hearing aids may not work optimally.
Book this if you are having ANY trouble with your hearing aids.
We will help you fix your hearing aids.
A lot of hearing aid issues can be resolved more easily than you realise.
If you feel that your hearing aids are not working as well as they should, we can help you get back on track to connecting well with those around you.
There is no need to continue with sub-par performance.
We are patient in asessing the issue, resolving it with you and coaching you so you are empowered to prevent or manage similar issues in the future.
Occasionally, the problem may not in fact be the hearing aid but rather due to a change in hearing. A change in hearing can seem like the hearing aids are no longer working as well. If this is the case, we will let you know and assess your hearing, before adjusting your hearing aid settings to your new hearing levels.
We assess your hearing aids to identify the cause of the issue – if it’s hearing or hearing aid related.
If there is a change in hearing suspected, we may advise a hearing assessment. Ear wax can be removed during the appointment if time permits.
Once diagnosed, we will then resolve the issue with you and coach you so that you are empowered to manage similar issues in the future.
If we have to send your hearing aids away for a more serious repair, or if we have to order more parts for your hearing aids, we will try to find an interim solution that is suitable for you.
We want to ensure you are back on track as soon as possible.
Please bring your hearing devices and any cases or chargers that you have for them.
If you haven’t had your hearing tested in the past 24 months, we may require a hearing assessment to more accurately fine-tune your hearing aid settings. In that case, please book a Comprehensive Hearing Assessment appointment and let us know.
We will do everything we can to fix your hearing aids on-site. If we are unable to do so, we will need to send your hearing aids away or order replacement parts. We will advise you on any associated costs and timeframes should we have to do this.
Check out our service quality guarantees, funding options, booking terms and conditions, contact details and privacy policy.
Dr Gerard William, PhD, is an Audiology Australia accredited audiologist who has hearing impairment. He founded Hear With Me to provide warm, personalised and comprehensive hearing care that prioritises the needs and concerns of hearing impaired individuals and their loved ones.
Sabreena Zahrain is an experienced Audiology Australia accredited audiologist who has worked across several areas of audiology, specialising in ear wax removals, children and adult hearing assessments, and hearing rehabilitation. She is dedicated to helping you achieve your goals while also ensuring that you are cared for and met with warmth and clinical excellence.
Are You Ready to
Hear With Me?
Your Appointment using the button below
Best in class care from the Hear With Me team.
Rest assured that you are being well looked after.
We promise warm, honest, personalised and comprehensive audiology care to help you connect with loved ones.
Guided by the lived and professional experience of hearing impaired and accredited audiologist Dr Gerard William, PhD.
Street parking is available outside (cashless paid parking closest to the building; free 2P further away).
Wheelchair accessible and friendly.
Serviced by PTV buses 503, 546, 551 and 903 and the Heidelberg Train Station.
Running early? Visit The Pepper Tree Cafe on Burgundy St and mention that you are seeing us!
Wilson Parking is available underground and we recommend pre-booking through the online booking system or app.
Southgate Medical is a 10 minute walk from Flinders Street Station. Cross the Princes or Evan Walker Bridge and head up one floor within the Southgate Mall.
All content of this website is copyright to Hear With Me Pty. Ltd. Permission is granted to reproduce any written part of this website for the purpose of helping others if you acknowledge Hear With Me in all iterations of related content. Photos and images cannot be used without our express written permission.