We look forward to seeing you at our Ivanhoe or Melbourne CBD clinics!
We look forward to seeing you at our Ivanhoe or Melbourne CBD clinics!
Home › Our Clinics › Ivanhoe
Our clinic is in an iconic Ivanhoe building, across the road from the Heidelberg Repat Hospital, at the corner of Waterdale Rd and Banksia St, with parking on-site (entry via Banksia St). We opened here in December 2025 after almost five years at Martin Street in Heidelberg.
This clinic is popular with people living around Ivanhoe, and with those who need easy parking access – such as parents of young children or adults using walkers, crutches or wheelchairs. We also have a kids corner that is well loved by our (much) younger clients.
Bus 548 stops on St Elmo Road, about a 10 minute walk away. Ivanhoe Train Station is about a 20–25 minute walk.
Every service below is available at our Ivanhoe clinic.
We offer funding under Medicare, Private Health Insurance, NDIS, DVA and the Hearing Services Program.
Dr Gerard lives locally and wants to help you and your loved ones hear better for better human relationships and connections. Born hearing impaired, he has worn hearing aids since he was 15, and is passionate about creating the audiology experience he wished his own family had growing up.
Ruby grew up nearby in Macleod and worked regionally in Victoria before joining us. She became an audiologist after seeing the impact of hearing loss on her grandfather, who she’s now able to help. A former tennis coach, she’s excellent with children and puts every patient at ease.
After you’ve booked, you’ll receive a confirmation reminder 48 hours before your appointment.
As you arrive, there’s plenty of parking at our Banksia St entrance. If you’re new to us, arrive 5–10 minutes early to fill in your intake form (if you haven’t already done so online) and settle in.
If you’re returning — welcome back! Come in a little early and we can prepare a hot drink for you too.
Our reception team will try to let you know in advance if your clinician is running more than 15 minutes behind.
Our waiting area has comfortable seating for you and anyone attending with you. For young children, we have a “kids corner” with games, toys and drawing activities, plus on-site toilets and a baby-change table.
We use a glass sound booth for testing, so ground-floor traffic noise never affects your results.
“Sunny at reception is very welcoming and friendly. I will definitely recommend the clinic to others.”
⭐ ⭐ ⭐ ⭐ ⭐ Shanaugh · Ivanhoe
“My 91 year old Mum was seen at the clinic and our experience was unmatched. Her ears were cleaned, hearing test done and to top it all, her broken hearing aid was fixed the same day.”
⭐ ⭐ ⭐ ⭐ ⭐ Pushpa · Ivanhoe
“The clinic is modern with top-notch equipment, and the online pre-registration system is quick and easy. Many thanks to Sunny for her helpfulness and warm professionalism.”
⭐ ⭐ ⭐ ⭐ ⭐ Sina · Ivanhoe
“Can highly recommend this clinic. Receptionist was lovely too.”
⭐ ⭐ ⭐ ⭐ ⭐ Jennie · Ivanhoe
We have 6 on-site car parks. Simply enter via our Banksia St entrance.
Of course. You’ll receive a link in your confirmation email/SMS. A paper version is available too, if you prefer.
The 548 bus runs closest to us, on St Elmo Rd. Ivanhoe train station is about a 20–25 minute walk away.
We can hold your appointment for up to 10 minutes before having to reschedule. Please let us know as early as you can if you can’t make it.
We moved from our previous Heidelberg clinic of almost 5 years in December 2025, after our sublease at 10 Martin Street ended. Patients are already enjoying the new Ivanhoe location.
We use a glass sound booth for testing, so ground-floor traffic noise never affects your results. Our clinician always goes in with you, so you’ll never be alone in it.
Most of the clinic is wheelchair accessible, but unfortunately our glass sound booth is not, due to its small size.
Yes — you may see signs for Dr James Chan, Occupational Medicine, who practises at our clinic once a week.
Prefer the other location? See our Melbourne CBD clinic →
03 9002 4237 · welcome@hearwithme.com.au
Suite 207/488 Bourke Street, Melbourne — best for public transport accessibility, city workers and those without a car.
